Every business, regardless of the size, needs to have someone to go to in the event of a problem with technology. Whether it’s about IT strategy or hardware equipment or concerns with the network, a business should at least have someone that they can rely on to call the shots and decide the best move forward. Now that businesses, especially SMBs, are spending 4.8% more on IT solutions every year, there is a growing need for professionals who can lend their expertise to oversee everything technology-related.
Perhaps, until now, you have been making all of the technology-related decisions on your own. But think about how your business will scale in the coming months and years. Do you think you can still handle everything that has to do with technology? If not, then you may want to consider hiring a vCIO.
What is a vCIO?
A virtual CIO (vCIO) is essentially a consultant that functions as a company or organization’s Chief Information Officer. They handle all the responsibilities of the Chief Information Officer or Chief Technology Officer. For large corporations, there’s a need to hire full-time CIOs to make sure that there’s someone on-site to oversee everything technology-related and to continuously create strategies that leverage technology and drive more profit.
SMBs often find that they can benefit from the knowledge and perspective CIOs offer, but they may not need to have someone on-site full-time right away. Because of this, hiring a vCIO often makes the most sense. It grants them the expertise of a CIO without bringing in someone to render their services full time, thus saving them money.
What you should look for in a vCIO
If you’re looking to hire a vCIO for your business, here’s everything that you should look for:
Reliability and trust
A worthy vCIO is one that offers their expertise to improve the business, as well as responsive enough to be the point of contact for anything that you may need technology-wise.
Although they are virtual in name, the relationship between the key stakeholders and the vCIO should be strong, productive, and personal. vCIOs should be available when needed, deliver proactive guidance, and able to answer any questions you may have.
Ability to deliver technical reports
Since vCIOs are experts in their field, they should also be capable of delivering technical reports that outline an organization’s compliance needs, near and long-term IT projects and expenses, support metrics, and satisfaction scores, completed and ongoing projects, and relationship health and partnership alignment.
That way, you have an idea of what your pain points are, what improvements you’ve made, and what other changes need to be implemented.
Ability to forecast and plan a roadmap
A virtual CIO is also one that has incredible foresight. Ideally, the vCIO you end up hiring can drive digital transformation moving forward by way of determining the direction and prospective implementations for your organization long-term.
They should be able to align your technology with the best business solutions respond to questions about your technology suite, especially concerns about disaster recovery, intellectual property protection, employee on-boarding, and cybersecurity training. They should also have proposals for new projects to meet goals and needs.
A virtual CIO can help your organization make strategic technology decisions and create innovative solutions to meet your bottom line. The purpose of this is to make your employees and company run more efficiently, thus saving you money. Knowing what to look for ensures you work with an individual or company that is well-prepared to help your business grow.
Should you find that you are ready to collaborate with a vCIO, get in touch with us at Westech Solutions in Westchester County, NY, today.